Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
1. Log in to your PayPal account.
2. Click My Account, then click History at the top of the page.
3. Find the payment you'd like to refund and click Details.
4. Click Issue Refund.
5. Enter the refund amount and click Continue.
6. Confirm the details and click Issue Refund.